Frequently Asked Questions

Shipping

• Does Benchmade Ship Internationally?
• Why can't I get my automatic knife sent back to me directly, autos are legal in my state?
• My Package Was Lost, What Now?
• Why Is My Tracking Number Showing Strange Movement?

Orders

• Promo Code is Not Working
• Where Is My Custom Knife Order?
• Login to Benchmade.com & Troubleshooting Steps

LifeSharp & Warranty

• Why Did You Send My Knife Back Disassembled?
• What do I do if my knife has been discontinued?
• How can I get my knife serviced for free?
• Can I ship my serviced knife back to a local dealer instead of my home address?
• How many knives can I include in each service request?
• Can I send my other non-Benchmade knives for servicing?
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Product Questions

• MagnaCut® Steel
• What Kind of Knives Does Benchmade Sell?
• Can I Change the Handle, Bolster, or Hardware on My Benchmade Knife?
• Do I Have a Counterfeit Benchmade?
• Report a Knife Lost or Found
• Understanding Benchmade Pricing
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